Terms and Conditions for Phones R Us

1. Introduction

Welcome to Phones R Us. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our store. By accessing this website and making a purchase, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

2. Definitions

  • "Customer" refers to any individual who purchases or intends to purchase goods from Phones R Us.
  • "We," "Us," "Our," and "Phones R Us" refer to Phones R Us online store.
  • "Goods" refers to the smartphones and any related accessories available for sale on our website.

3. Ordering and Acceptance

  • By placing an order on our website, you agree to provide accurate, current, and complete information about yourself as prompted by the order form.
  • All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.
  • Once an order is placed, you will receive an acknowledgment email confirming receipt of your order. This email does not constitute acceptance of your order. A contract between us and you is formed only when you receive a confirmation email stating that your order has been dispatched.

4. Pricing and Payment

  • All prices on our website are in [Currency] and include VAT (where applicable) at the current rates.
  • We reserve the right to change prices at any time without prior notice. However, changes will not affect orders that have already been confirmed.
  • Payment can be made using various methods, including credit/debit cards and other payment gateways as specified on our website.

5. Shipping and Delivery

  • We offer a standard 14-day postage policy for all orders. Delivery times are estimated and commence from the date of dispatch, not the date of order.
  • We are not responsible for any delays caused by postal or courier services. However, we will assist you in tracking your order if delays occur.
  • Delivery charges will be clearly displayed at checkout.

6. 30-Day Money-Back Guarantee

  • We offer a 30-day money-back guarantee on all smartphones purchased from our store.
  • If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund, provided the following conditions are met:
    • The product must be returned in its original condition, with all accessories, packaging, and documentation.
    • The product must not be damaged, altered, or show signs of wear and tear.
    • Proof of purchase must be provided.

7. Returns and Refunds

  • To initiate a return, you must contact our customer service team within 30 days of receipt of the goods.
  • Once your return request is approved, you will receive instructions on how to send the product back to us.
  • The cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.
  • Refunds will be processed within 14 days of receiving the returned product, and the amount will be credited back to the original method of payment.

8. Warranty and Repairs

  • All smartphones sold by Phones R Us come with a manufacturer’s warranty. The duration and terms of this warranty vary by product and manufacturer.
  • If your smartphone develops a fault within the warranty period, please contact our customer service team for assistance with repairs or replacement.

9. Limitation of Liability

  • Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased.
  • We are not responsible for any indirect or consequential losses that may result from the use of our goods.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Your Country].

11. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms and conditions periodically.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Phones R Us

contact@phones-r-us.com

By using our website and purchasing our products, you agree to be bound by these terms and conditions. Thank you for shopping with Phones R Us!